AUTHENTIC ONLY 1 YEAR WARRANTY WORLDWIDE INSURED SHIPPING ORDERED BY NOON (CET), SHIPPED TODAY KLARNA AVAILABLE AUTHENTIC ONLY 1 YEAR WARRANTY WORLDWIDE INSURED SHIPPING ORDERED BY NOON (CET), SHIPPED TODAY KLARNA AVAILABLE

our collection

Authenticity is the foundation of Bonvin. We actively distance ourselves from replicas and counterfeits, and our authentic only policy ensures that every item in our collection is unquestionably genuine.

There are two ways an item may enter our collection. The first is through our worldwide network of professional suppliers. Each holds a mandatory dealer licence that guarantees the authenticity of every piece. This licence legally obliges them to trade only in authentic goods, with severe penalties for violations. Once we receive the item, our in-house expert conducts a second physical inspection to confirm both authenticity and condition.

The second way is through consignment from private sellers within the EU. Every consigned item undergoes the same physical authentication process once it arrives at our office, including detailed hand inspection, supported by archival research when required.

This careful process demands time and dedication, but it allows us to guarantee the authenticity of our collection with complete confidence.

In addition, We use Vestiaire Collective as our secondary sales channel, chosen for their uncompromising authentic-only policy. Every item uploaded there is subjected to two additional checks: first through a digital verification at the time of listing, which takes up to 48 hours, and then again by hand upon arrival at their authentication centre in Tourcoing as part of their authenticated shipping service. Only once every detail is confirmed with precision is a piece entrusted to its new owner.

This shared commitment reinforces both our authentic-only philosophy and the confidence of our clients, who expect nothing less than the real deal.

We currently accept the following designers within our collection:

Bags: Hermès, Chanel, Louis Vuitton, Dior, Goyard, Bottega Veneta, Gucci and Fendi

Jewellery: Cartier, Bvlgari, Tiffany & Co. and Van Cleef & Arpels

Watches: Cartier and Rolex

Within these maisons, we focus on the timeless icons – pieces that age like fine wine and remain relevant far beyond seasonal trends.

When looking at our individual product page, you can view an indication of the items exact condition mentioned in a separate condition tab. This can range from Fair, Good, Very good, Excellent to New. The exact definition of each condition grade is described there.

Each piece in our collection is unique and therefore cannot be restocked once sold. However, a similar item may become available in the near future. If you are searching for something specific, please contact us — we’ll be glad to notify you as soon as a matching piece arrives and offer you the opportunity to purchase it before it goes online. You can also follow us on Instagram or Vestiaire Collective to discover the new treasures that enter our collection each week.

Yes. Every item in our collection is photographed individually, so the images you see always represent the exact piece you are purchasing. If you would like to see additional details not shown in the listing, please contact us and we will be glad to provide more pictures.

You can reach us via email, WhatsApp, or Instagram through our contact page. Our team typically responds within 24 hours. For more information, visit our contact page.

We believe language should never be a barrier. Write to us in the language you feel most comfortable with, we’ll answer you in the same.

Yes. If you would like to part with a piece from your collection, we offer a dedicated selling service. Simply visit our Sell with Bonvin page, submit your item and we will be in touch with you.

As a society, we have a growing responsibility to shop in a more sustainable way and recognise that our planet’s resources are not infinite. Bonvin’s mission is to promote a circular economy by keeping luxury that is made to last, last.

Buying vintage and pre-loved items directly supports the principles of the R-ladder: we Refuse unnecessary new production, Reduce waste, Reuse what already exists, and, when needed, Repair or Refurbish timeless pieces so they can be cherished throughout the next decades.

Best of all, you enjoy the pleasure of wearing something truly unique — a piece that is increasingly rare, rich in character, and often priced lower than buying new, making it not only a sustainable choice but also a thoughtful and stylish one. Invest into a beautiful extension of yourself that can be passed down to the next generation, not the junk yard.

To stay informed about the latest additions to our collection, follow us on Instagram or Vestiaire Collective. New items are added to our collection every week.

orders

We’re delighted you’ve found a piece you love. Simply add the item to your shopping cart by clicking “Add to cart”. When you’ve finished shopping, proceed to cart via the shopping bag icon in the top right corner.

Enter your shipping details and select your preferred payment method. Once your payment is received, you’ll receive a confirmation email, and we’ll keep you updated on your order until it arrives safely at your doorstep.

Yes, you are welcome to order multiple pieces at the same time. We are happy to assist you in expanding your collection. We kindly ask you, however, to review the details of each item carefully before purchasing, as unnecessary returns have a impact on both our team and the planet.

Through our trusted payment partner Stripe, you can select from a wide range of familiar payment methods. For added flexibility, Klarna is also available through Stripe, allowing you to split payments or choose a buy now, pay later option.

Yes. If your purchase is meant to celebrate a special occasion, we are honoured to present it beautifully for you. Simply select “Wrap as a gift” at checkout, and we will ensure your package arrives in festive style.

Once we have received your order, a confirmation email will automatically be sent to the address you provided. Occasionally, this email may end up in your spam folder, so we recommend checking there first. If you still haven’t received it, please contact us through your preferred channel and we will be glad to check the status of your order for you.

Yes, you can cancel or modify your order. Please contact us as soon as possible so we can assist you and help avoid unnecessary shipping or return costs.

delivery

Yes. We deliver worldwide and ensure your package arrives safely at your doorstep, whether you are in New York, Paris, Dubai, Singapore or beyond.

We know you want to enjoy your purchase as soon as possible, so we do our utmost to ship quickly. Orders placed before noon are dispatched the same business day with DHL Express. Orders placed after noon will be dispatched on the next business day. The delivery times below apply after your package has been dispatched.

  • Netherlands: 1–2 business days
  • Europe: 2–3 business days
  • Worldwide: 2–5 business days

 

Once your order is ready for shipment, you will receive a email with a track & trace code, so you can follow your item every step of the way.

We would like to emphasize that this very rarely happens with DHL Express. Thanks to their extensive network and strict tracking and security protocols, package loss is uncommon.

In the unlikely event that your parcel is lost during transit, rest assured that it is fully insured. We will immediately initiate an investigation with DHL, which may take up to 10 working days. If the carrier confirms the loss, your order will be cancelled, and a full refund will be issued. Please note that refunds are only processed once the investigation has been officially completed.

We ship exclusively with DHL Express. Shipping costs are calculated at checkout once your delivery details are entered: €10 within the Netherlands, €15 within the EU, and €30 worldwide. These rates include full insurance for your item.

For discretion, every order is shipped in a plain brown cardboard box that blends in during transit. Inside, your item is carefully secured with sturdy paper filling to keep it in place throughout its journey. The piece itself is wrapped in a white cotton sleeve or dust bag for extra protection.

All packaging materials — box, filling paper, and tape — are made of paper and can be recycled through your household paper stream.

All shipments within the European Union (EU) are sent DDP (Delivery Duty Paid), meaning no additional taxes or customs duties are due upon delivery.

For orders outside the European Union (EU), your purchase may be subject to local taxes, customs duties, or other fees determined by the destination country. These charges are not included at checkout and are collected by your local customs authority. As the recipient, you are responsible for paying these duties at the time of delivery.

This is a routine part of international shipping and is made as convenient as possible. In most cases, our courier (DHL Express) will contact you directly by email with simple instructions on how to settle these charges, either online before delivery or at the time your package arrives. The process is smooth, straightforward, and rarely causes any delay. For additional details, we recommend contacting your local customs office.

Yes, it is possible to update the shipping details of your order. Please contact us as soon as possible, and we will make the adjustment for you to avoid any unnecessary shipping or return costs.

returns

Yes. We offer full refunds on items shipped back to us within 14 days of delivery. To qualify, the item must be returned in its original condition, with all original labels, safety label, and (if present) packaging intact. To initiate a return, please contact us through our contact page with your order number or simply reply to your order confirmation. One of our sales assistants will provide you with a shipping label for your return, which should be dispatched within 3 days of receiving the label. Please note that we do not offer returns, refunds, or exchanges for orders placed from or shipped outside of the EU.

Yes. You will be refunded the full amount of your order, minus the cost of the return label. Please note that the original shipping costs paid when placing the order are non-refundable.

Refunds are always issued to the account used for the original order. Once Bonvin has received and inspected the returned item, your refund will be processed within 5–10 working days. The exact timing may vary depending on your bank, credit card provider, or chosen payment method.

Every item comes with a safety label to prevent return fraud. The label can only be removed with scissors, will not damage the item, and is easy to take off once you decide to keep your purchase. Please note that once the label is removed, it cannot be reattached. Returns are only accepted if the exact safety label remains securely attached.

Please contact us with your order number and we will immediately trace the missing item(s) with DHL. If the item is still at our office, we will of course send it to you free of charge. Do not hesitate to get in touch if you have any questions about your order.

If you would like to exchange your item for a different one, we kindly ask you to return your item for a refund and order the item you desired item from our website or through one of our sales assistants directly.

care instructions

To preserve the beauty of your item, store it in a cool, dry place away from direct sunlight. Avoid exposure to moisture, heat, and chemicals such as perfume, lotion, or cleaning products, as these can alter finishes and materials over time. Always handle with clean hands and keep pieces in their original dust bag or box when not in use. Proper storage and gentle care will help maintain each item’s condition and character for years to come.

Do not overfill the bag to maintain its original shape. When not in use, store it upright and lightly padded with tissue paper or a bag pillow to support its structure. Keep away from direct sunlight, heat, and humidity, as these can cause fading or cracking of the leather. Clean gently with a soft, dry cloth, and if exposed to water, pat dry and allow to air-dry naturally—never use a hairdryer or heat source. Rotate use to minimise wear on handles, straps, and corners.

Remove before sports, swimming, or applying perfumes and lotions as chemicals and perspiration can dull finishes or loosen settings over time. Store pieces separately to prevent scratches. Clean with a soft cloth. for gold and platinum, use mild soap and lukewarm water if needed. Delicate stones and pearls should never come into contact with harsh cleaners.

Keep away from water unless the watch is water-resistant, and avoid exposure to hot water or steam, as heat can cause condensation to form behind the glass and may compromise the water seals over time. Refrain from wearing your watch during activities where fast or abrupt movements happen, such as playing golf or racing your sportscar, as repeated shocks can disrupt or damage the delicate internal mechanism. Store it in a watch box or winder to prevent scratches and keep mechanical movements active. Wipe gently with a microfiber cloth, and have it serviced every 3–5 years. For Quartz movements, the battery should be replaced every 1–2 years.

Still have a question?

If you can’t find an answer to your question, you can always contact us. We typically reply within 24 hours.

Contact our team

Menu